Frequently Asked Questions
Our hotel aims to provide you with the best possible experience during your stay. Below are some answers to the questions we receive most from guests and visitors. If you don't see what you're looking for, please contact us for more information.
Yes. Hotel Indigo is an IHG branded boutique hotel. Sign up for IHG Rewards here.
Street parking & metered lots are available. The Ansley/Beatty lot is monitored Monday-Saturday from 8:00am to 10:00PM. Rates are $1.00 per hour and guests can pay by credit card. Additional time may be added through a smart phone.
Fido is always welcome here. A one-time $50 nonrefundable fee will be charged to your account. Guests must sign a pet policy upon check-in. Guests must be available via cell phone in the event their pet causes any disruptions while in the hotel. Housekeeping service will only be conducted when pet is out of room. Please contact hotel for any additional questions.
No charge for guide dogs & service animals.
Our standard cancellation policy for non-prepaid reservation is 24 hours prior to arrival, local hotel time. If you’ve purchased an advance purchase reservation, this reservation is non-refundable if cancelled.
Other cancellation policies may apply depending on the terms and conditions associated with that rate plan.
Each of our spacious boutique guestrooms rooms feature upscale amenities including plush bedding, spa inspired showers, Aveda products, Keurig Coffee makers, Hair Dryers, Iron & Ironing Board and free WiFi.
Windows can be opened to allow some fresh air.
We do not offer rooms with bathtubs. Instead, all rooms have stand-up spa-inspired showers.
We do offer a 24-hour Fitness Center however Hotel Indigo does NOT have a pool.
For a more extensive workout, day passes are available for hotel guests at Club One Fitness.